Privacy Policy

01Who we are

This website is the professional site of Ayesha Sultan, arbitrator, mediator, executive leader and board director, based in the United Arab Emirates. References to “we”, “us” or “our” refer to Ayesha Sultan as the controller of personal data collected through this site.

This policy is intended to reflect the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where it applies, the EU and UK General Data Protection Regulation.

02Information we collect

We only collect information that you choose to give us, or that your browser sends automatically when you visit.

• Enquiry form: your name, email address, the type of enquiry and your message.
• Email and telephone: any details you include when you contact us directly.
• Insights subscription: your email address, if you sign up for new writing.
• Technical data: standard server logs such as IP address, browser type and pages visited, kept by the hosting provider for security.

Please do not send confidential case documents or sensitive personal data through the website. For appointments, the details of a dispute are handled through the appropriate institution or engagement terms.

03How we use your information

• To respond to enquiries about arbitration, mediation, executive, advisory and board appointments.
• To carry out conflict checks before accepting an appointment.
• To send Insights updates, only if you have subscribed.
• To keep the website secure and working properly.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

04Legal basis

We process personal data on the basis of your consent (for example, when you subscribe), to take steps at your request before entering into an engagement, to comply with legal and professional obligations, and for our legitimate interest in responding to professional correspondence.

05Sharing your information

Your information is shared only with service providers who help run this website and our email, such as hosting and email delivery services, under appropriate confidentiality terms. We may also disclose it where required by law, by a court or tribunal, or by a professional or regulatory body.

06International transfers

Some service providers may store data outside the UAE. Where this happens, we take reasonable steps to make sure your data receives an adequate level of protection, as required by applicable law.

07How long we keep it

Enquiries are kept for as long as needed to respond and to meet professional record-keeping and conflict-check obligations. Subscription data is kept until you unsubscribe. Server logs are kept for a limited period by the hosting provider.

08Cookies

This website does not use advertising or tracking cookies. Essential technical cookies may be set by the hosting provider to deliver the site securely. If analytics are added in the future, this policy will be updated and your consent requested where required.

09Your rights

Subject to applicable law, you may ask to:

• access the personal data we hold about you;
• correct inaccurate or incomplete data;
• delete your data, or restrict or object to its processing;
• withdraw consent at any time, including unsubscribing from Insights;
• receive your data in a portable format.

To make a request, email as.sultan@me.com. You may also complain to the UAE Data Office or to your local data protection authority.

10Security

We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections. No method of transmission over the internet is completely secure, so please think carefully about what you include in a message.

11Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page shows when it was last revised.

12Contact

Questions about this policy or your personal data can be sent to: